Merlin Instant Messaging

Does the other person need to have Merlin in order for me to chat with them?

Yes. Merlin chats are completely encrypted, and only another Merlin product can understand them.  Consequently, you can have encrypted chats only with people who also have Merlin EarthMerlin Ice or Merlin Wind™, or one of our other chat products.

Are instant messages encrypted?

Yes, everything in Merlin is always encrypted. Everything sent to other Merlin users on the Kahuna™ network is also encrypted, both in transit through the network and inside the source and destination devices.

Can I turn the encryption off?

No. Encryption is always on; it can never be turned off. That's why you also cannot chat with people on unencrypted systems such as Yahoo or Skype.

What happens if I send an IM to someone who is not on line?

That depends on what you want to happen, and on how the recipient has set up Merlin on their device. If you decide to 'Save and deliver all instant messages' then when the recipient signs in, they will all be delivered. However, because some people find it annoying to receive old messages, they may decide to 'Discard instant messages sent to me before I logged in', in which case they won't get them. The best thing to do is to send instant messages only to people you see online.

Can I edit an instant message after I send it?

Yes. You can edit messages you have sent up to one hour after you send them. If you edit a message to someone who has not yet received it, only the edited version will be delivered. If you edit a message to someone who has already received it, they will see the message text change.

Can I remove an instant message after I send it?

Yes. You can completely remove messages you have sent up to one hour after you send them. If you remove a message to someone who has not yet received it, it will not be delivered. If you remove a message to someone who had already received it, they will see the words "message removed".

Can I use text formatting such as bold, or different fonts?

Yes. There is a wide range of text formatting controls.

Can I send emoticons?

Yes, there are several hundred emoticons available.

Can I have multi-party chats?

Yes, simply add people.

Can I add everyone in an IM chat to a voice call?

Yes, simply select 'Call Group'.

Can I send files via Chat?

Yes.

Is there a size limit on files sent via IM Chat?

No. But you do need to have enough Kahuna Credit to complete the transfer.

Can I chat with people on other chat services, such as Skype or Yahoo?

No. Merlin chats are totally encrypted. Services such as Yahoo or Skype do not understand how to decrypt them.

Does Merlin Chat integrate with Facebook Chat?

Absolutely not.

Can I export my Chat contacts to other services such as Skype or Facebook?

Yes, but you must explicitly decide to do so. This is not recommended. Keep your worlds separate.